Privacy Policy

Sterling Heights Tree Pros (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and share information when you visit this website, call us, text us, submit a form, or request help for tree removal, emergency tree service, stump grinding, trimming, storm cleanup, land clearing, or related services.

Information We Collect

We may collect information you choose to submit, including your name, phone number, ZIP code, service requested, urgency, whether the tree is near a structure, photos or descriptions you provide, and any other details you send through a form, phone call, text message, or email.

We may also collect basic website and device information such as IP address, browser type, device type, pages visited, referring source, approximate location, form activity, call activity, and analytics or tracking data from cookies, tags, pixels, call tracking, Google Tag Manager, Microsoft Clarity, or similar tools.

How We Use Information

We use information to respond to your request, contact you about your tree service inquiry, route your request to a local tree service professional or partner, improve website performance, measure marketing results, prevent spam or abuse, and maintain records related to inquiries and service requests.

How Information May Be Shared

When you submit a request, we may share your information with local tree service providers, contractors, call centers, CRM systems, marketing platforms, analytics providers, hosting providers, or other service providers that help us operate this website and respond to inquiries. These parties may contact you by phone, text, or email regarding your request.

We may also disclose information if required by law, to protect rights or safety, to investigate misuse, or as part of a business transfer involving this website or lead generation assets.

Calls, Texts, and Consent

By submitting your information or contacting us, you authorize us and our service partners to contact you about your tree service request using the phone number or contact information you provided. Message and data rates may apply. You can ask us or the provider contacting you to stop contacting you.

Cookies, Analytics, and Tracking

This website may use cookies, tracking pixels, Google Tag Manager, Microsoft Clarity, analytics tools, call tracking, and similar technologies to understand how visitors use the site, improve user experience, measure advertising performance, and diagnose technical issues. You can adjust your browser settings to limit or block cookies, although some website features may not work as expected.

Data Retention

We keep inquiry information for as long as reasonably needed to respond to requests, operate the website, measure performance, comply with legal obligations, resolve disputes, and maintain business records.

Your Choices

You may request that we update, delete, or stop using information you submitted by contacting us through the contact page. We may need to keep limited records where required for legitimate business, security, legal, or operational reasons.

Children’s Privacy

This website is intended for adults requesting property services. We do not knowingly collect personal information from children under 13. If you believe a child submitted information, contact us so we can review and delete it where appropriate.

Security

We use reasonable administrative, technical, and operational measures to protect information, but no website, form, phone system, or online transmission can be guaranteed to be completely secure.

Third-Party Websites

This website may link to third-party websites or services. We are not responsible for the privacy practices, policies, or content of third-party websites or providers.

Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Last updated” date.

Contact

Questions about this Privacy Policy can be submitted through the contact page of this website.